Who We Are
Hands of Mercy Home Health Care, LLC is a state-licensed home care agency serving clients in Northern Virginia.
We help seniors and people with disabilities maintain dignified lives in the comfort of their own homes while preserving as much independence as possible. We provide an important service to our clients, their families, and our community. By providing vital in-home assistance and companionship, we lift the spirits not only of our clients but also their loved ones and our caregivers themselves.
What We Do
Hands of Mercy Home Health Care, LLC offers comprehensive home care services with the aim of preserving the quality of life and dignity of our clients. We serve our clients with compassion, dedication, and respect.
Professional Team
We are committed to maintaining the highest professional and ethical standards. Beneficence, integrity, and accountability are essential elements of the business culture at Hands of Mercy Home Health Care, LLC, where the safety, dignity, and comfort of our clients always comes first. Our caring staff are selected through a rigorous screening process to ensure that our clients always receive the best care.
Customized Home Care
We offer customized home care plans to address the unique needs of our clients. Our services are designed to maximize the quality of life of our clients and create a lasting bond between our caregivers and your loved ones. Our dedicated staff are on duty 24 hours a day, 7 days a week to serve your loved ones.
Payment
Quality home care is more affordable than you might think. Our prices are very reasonable, and we accept Medicaid, private insurance, as well as private payment. At Hands of Mercy Home Health Care, LLC, we believe that excellent home care services should be within reach of every family in Northern Virginia.
How May We Help You?
We are proud to be among the leading home care agencies in Northern Virginia. For more information, send us an email today, or give us a call at (703) 635-3306.
Hands of Mercy Home Health Care, LLC ensures that all staff comply with HIPAA (Health Insurance Portability and Accountability Act) and other relevant regulations regarding protecting client health information. Violations of these policies will result in disciplinary actions, which may include re-training, warnings, or dismissal. Serious violations could lead to legal consequences. This policy applies to all employees of our organization, including direct hires, trainees, volunteers, contractors, and temporary workers.
TRAINING:
All staff will receive training on HIPAA privacy guidelines during on hire orientation, annually, and whenever there are changes.
Violations will be disciplined appropriately, with records of actions maintained.
We will investigate and address any security incidents, ensuring no retaliation against reporters.
PRIVACY OFFICER:
Our organization will designate a Privacy Officer to review security incidents, enforce policies, and ensure compliance. Non-compliance will lead to disciplinary actions as per the Sanction Policy.
NOTICE OF PRIVACY PRACTICES:
The HIPAA Privacy Rule mandates that individuals are informed of privacy practices and their rights. Hands of Mercy Home Health Care, LLC will:
Provide a privacy notice to every client upon admission.
Make the privacy notice available on request and on our website.
Distribute revised notices within sixty (60) days of any changes.
Notify clients of the privacy notice availability every three (3) years.
The notice will explain:
How PHI is used and disclosed.
Client rights and how to exercise them.
Our legal duties and contact information for privacy concerns.
EMAIL AND TEXTING:
When sending ePHI, Organization staff must use secure methods.
Clients can send health information via non-secure methods, but it becomes protected under HIPAA when received by the Organization.
Staff will use encrypted email systems for PHI and will not send PHI via text.